"Our driver was fantastic. Our flight got in early and he called us on his way to meet us. "
MATTHEW ANDERSON
"Hi - I mistyped the email address - can you please resend the confirmation to: lordormond@hotmail.com"
VIVIENNE BAINBRIDGE
"Easy to book"
PATRIK LARSSON
"The driver was great, the car was great.
As a foreigner coming to another country, going to a place where I have never been, I rely on local competence to get where I want to go. You didn't know where my destination address was. That's a fail.
What's really bad, is that since you didn't know where it was, I was a bit worried if I was going to be picked up on time. I sent an email with detailed description, it bounced (you need to get better web/mail support) and even worse, I called monday morning to make sure, and NO ONE ANSWERED! Not ok, fail.
But the driver was in time, it was the same driver as on friday, thus I suppose he now knew where to find me, also I stood beside the road, making it easy for him to see me. This shouldn't be something a customer of yours should worry about.
But, the driver was friendly and courteous."